Pictures courtesy of: http://www.dcresource.com/reviews/nikon/coolpix4300-review/



Introduction
Procedures
Script
Pretest
Posttest
Anaylsis
Conclusion
Disclaimer




Being a graphic design teacher and the yearbook advisor, I take full advantage of the digital technologies I have at my school.  I use on a daily basis my digital camera to capture photographs for project use as well as pictures for placement in our annual yearbook.  I must be able at times to call upon my students to capture quality photographs and download them onto our computers so the photographs can be edited. 

This usability test will provide feedback for me as well as the manufacturer on how user-friendly this product can be.  The test will determine if a first time user of the Nikon Cool Pix 4300 Digital Camera can turn it on, adjust the image quality, adjust the image size, take two photographs, download the photographs onto a computer, and call up their photographs.         






Five participants were selected from three high school technology education classes.  The participants were brought individually into the test administrator’s computer lab for an overview of the usability test and then the test administrator distributed a brief pretest.  Upon the completion of the pretest, the participants began following a verbal script of five tasks to complete.  The administrator observed each participant as they completed the five tasks.  As the administrator observed, he also recorded comments for each participant at the completion of each of the five tasks.  After each participant completed the five tasks, they were given a survey to complete.  Each student then had an in-depth debriefing to clarify any problems they might have had with any of the five completed tasks.  The administrator expressed his gratitude to each participant and then signed a pass for them to go back to class.           

Back to the Top






Good morning/afternoon, thank you for participating in the usability test of the Nikon Cool Pix 4300.  The usability test you are about to participate in, is an assignment I am completing for a graduate course at Ball State University.  This is not a test of your ability, but an activity to uncover frustrating things about the Nikon Cool Pix 4300Digital Camera.  The test will begin with you taking a pretest, which will establish background information for me.  Next you will complete a list of camera/computer operations using the Nikon Cool Pix 4300 Digital Camera and one of the lab computers.  Finally you will be asked to complete a survey at the end that will help me determine if the Nikon Cool Pix 4300 Digital Camera interface can be made more user-friendly.

Do you have any questions?

Please complete the pretest.

Do you have any questions?

I stress that it will be easier for me to observe you if you think out loud, in other words speak your way through any problems you may encounter so I can record them. Let’s begin the test. 

1-With the Nikon Cool Pix 4300 Digital Camera, please set the image quality to fine and the image size to 1024 pixels by 768 pixels.

2- Please take a photograph of this football.

3- Please zoom in and take another photograph of the football.

4- With the card reader provided, please take out the memory card and place it in the reader and download your photographs onto the computer.

5- With photographs downloaded, please call up the photographs onto the screen.

Thank You.

Please complete the survey.  If you have any other comments at this time, please feel free to present them to me now.
Again thank you for participating in this usability test for the Nikon Cool Pix 4300 Digital Camera.

                                                               Back to the Top






1- How old are you? __________

2- Have you ever used a digital camera before?    Yes     No

If yes what kind? _______________________________________________

3- How often do you use a digital camera?         Never   Daily   Weekly   Monthly

4- Have you ever used a Nikon Cool Pix 4300 Digital Camera?      Yes     No

5- Before using this camera, how would you rate your ability on the use of a Nikon Cool Pix 4300 Digital Camera?

      (1-Very Low Ability---------10-Very High Ability)      1      2     3     4     5     6     7     8     9     10


                  
RESULTS


Participant #1
Participant #2
Participant #3
Participant #4
Paticipant #5
Questiion #1
17
17
18
16
17
Question #2
No
Yes, Canon
Yes, Nikon
Yes, Undetermined
Yes, Nikon
Question #3
Never
Weekly
Monthly
Monthly
Monthly
Question #4
No
Yes
Yes
No
Yes
Question #5
1
4
6
5
5
   
Back to the Top





Please use the follow scale to answer the following questions.

1-No, not at all

3- No opinion

5- Yes, very much so

 
1- Was the purpose of the usability test clearly stated?     1     2     3     4     5

Comments:___________________________________________________________________
______________________________________________________________________________

2- Did you understand all the tasks?                                  1     2     3    4     5

Comments:___________________________________________________________________
______________________________________________________________________________

3- Was it easy to set the image quality and image size?   1     2     3     4     5

Comments:___________________________________________________________________
______________________________________________________________________________

4- Was it easy to take a photograph?                               1     2     3     4     5

Comments:___________________________________________________________________
______________________________________________________________________________

5- Was the camera easy to zoom?                                  1     2     3     4     5

Comments:___________________________________________________________________
______________________________________________________________________________

6-Was it easy to download the pictures?                      1     2     3     4     5

Comments:___________________________________________________________________
______________________________________________________________________________

7- Was it easy to call up your photographs?               1     2     3     4      5

Comments:___________________________________________________________________
______________________________________________________________________________

                                                                  Back to the Top








Based on the observations, comments, and feedback from the posttest, the participants found the Nikon Cool Pix 4300 Digital Camera fairly easy to use.  The participants who expressed a high level of ability and experience with a digital camera used the camera with great ease.  Those who expressed low or no ability with a digital camera were able to complete the tasks with little trouble and frustration.  All participants were able to complete all five tasks. 

Task 1 (setting the image quality and image size) appeared to be the hardest task for all five participants.  Four of the five participants tried to set the image quality and image size before even turning on the camera.  Three of the five greatly struggled to find the set-up menu on the camera.  Once the participants found the set-up menu, it was very easy to complete the task.

Task 2 (taking a photograph of a football) was easy for most of the participants.  One of the five participants had trouble finding the auto mode to photograph the football

Task 3 (zooming in and taking another photograph of the football) was the easiest task  for all five participants.

Task 4 (placing the memory card in the card reader and downloading the photographs onto the computer)  seemed to be the next difficult task for the participants to complete.  All five participants placed the memory card incorrectly into the card reader.  On the second try, all five participants completed the task in the correct manner.

Task 5 (calling up both photographs) was very easy for all participants.

                                                                   Back to the Top






As a direct result of the observations, comments, and the posttest made throughout the usability test, the following conclusions and recommendations can be made:

The Nikon Cool Pix 4300 Digital Camera received a much lower than anticipated user-friendliness mark when it came to adjusting the image quality and image size  in the set-up menu.  A recommendation could  be that when the camera is turned on that the set-up menu automatically  displays on the screen.  This will increase the user-friendliness of adjusting the image quality and image size. 

Another  low mark came when the memory card  had to be placed into the memory card reader.  A recommendation for this could be that when the memory card is ejected from the camera, it would have an arrow and text describing the correct insertion of the card into the reader.

The anticipated low user-friendliness mark was actually a very high user-friendliness mark when it came to the camera interface with the computer.  All five participants excelled when it came to downloading and calling up the photographs onto the computer.

Most of the participants remarked that after using this particular digital camera for the first time, that they could easily get accustomed to this camera.  They were impressed with the quality of photographs that could be taken and the short amount of time it toook to get from the camera to the computer.

                                                              
Back to the Top









Back to the Top